cell phone service: I try to take it easy on the four-letter words, but after dealing with my cell phone carrier as much as I have recently, they've kinda been flying out of my mouth at an obscene rate. With the recent big deal about a credit card bill of rights, I think it's totally reasonable that there should be a cell service bill of rights. It would include:
- Customer should be able to easily find out how much a change in plan will cost, exactly. Quoted price should include any fees (from the government or the provider), taxes, options, etc. Customer should never be quoted a price then be completely surprised to find their bill significantly higher than quoted price. Customer should never get a "usually" or a "probably" or a "in the range of."
- Cell phones should be one price and one price only (sale price or discounted price is allowed, as long as terms of discount/sale are clearly stated). Price should be the same from store to store, on the internet, and on the phone. Additional fees and taxes should be easily obtainable.
- Bullshit fees are bullshit. Provider cannot charge fees for changing phones (on top of price of phone), for changing plans (on top of price of plan), or any other baloney.
- Provider should have an option for 'authorized user' or some such tag for any user on any plan. I have a family plan, but I am not the main number on the account; that doesn't mean I'm a twelve year old with a cell phone. I should be able to make decisions and changes to my plan, especially if I am not making changes to other plans on the account. And I should be able to be treated like an adult when I am on the phone with your customer service department. Refusing to tell me when my plan started, when it ends, when I'm available for an upgrade, or anything useful at all does not make me inclined to recommend your service to others.
bagel-fuls: I don't usually eat 'convenience foods' but Bagel-fuls seemed like a healthy option. I should have known better, since convenience foods posing as healthy are always a let down, whether in taste or nutrition. I chose the brown sugar cinnamon bagel with cinnamon cream cheese. There is a safety warning on the back of the package, use your hands, not your teeth, to open the wrapper. Seemed a little odd, until I tried to open the wrapper, and totally understood why someone would resort to using their teeth. At first bite, the bagel was chewy and bland, and the cream cheese was... crumbly (I assume from being frozen then thawed, possibly repeatedly), but tolerable. There wasn't an overwhelmingly cinnamony taste, to the bagel or the creamcheese, but there was a slightly sweet flavor, but mostly it was just kinda... meh. The bagel and the cream cheese kinda blended together, flavor and texture-wise, and by about half-way through, I couldn't eat anymore. It was just too *bleh,* it felt mechanical to continue eating this textureless, flavorless, nutrition-less pre-packaged 'food product.'
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